WHOLESALE CUSTOMER LOGIN

Product Care

We all know window blinds in Australia are great for keeping out heat and light but unfortunately, they can also be good at collecting dust and possibly even stains. You shouldn’t worry however, because whether you have roller blinds, venetians, verticals or romans, you can keep them looking fantastic and in perfect working order by having a very simple cleaning and maintenance routine.

Knowing how to best clean your blinds can be confusing. Whether they are fabric blinds, wooden or another material, different blinds can have different cleaning methods. Below are some general cleaning tips to keep in mind regardless of what type of blinds you have.

  • Firstly, it’s important to try and not let moisture settle on your blinds as this can lead to mould build up, which is even harder to remove.
  • Secondly, when wiping your blinds use a damp, clean cloth rather than something overly moistened. This way you’ll have more grip on the blinds and be able to remove debris and dirt more efficiently.
  • Finally, it’s ideal to clean your blinds lightly once a week, while a deeper and more detailed clean should be done once a month. This will help keep them in their prime condition.

We know this can sound like a bit of work, but it will pay off in the long run! To help you, we’ve put together some handy cleaning hints for your blinds below.

To ensure your warranty remains valid and achieving maximum usage out of your product, please follow these maintenance guidelines below.

  1. Fully draw your roller blinds down exposing the fabric.
  2. Use a vacuum, ideally with a brush tip, to vacuum over the entire surface of the blind (front and back).
  3. Use a damp cloth to remove any stubborn debris or stains off the roller blind. There’s no need to use any harsh chemicals.
  4. Allow the roller blinds to fully dry before you pull them back up.
  1. Fully draw your roller blinds down exposing the fabric.
  2. Use a vacuum, ideally with a brush tip, to vacuum over the entire surface of the blind (front and back).
  3. Use a damp cloth to remove any stubborn debris or stains off the roller blind. There’s no need to use any harsh chemicals.
  4. Allow the roller blinds to fully dry before you pull them back up.
  1. Fully draw your roller blinds down exposing the fabric.
  2. Use a vacuum, ideally with a brush tip, to vacuum over the entire surface of the blind (front and back).
  3. Use a damp cloth to remove any stubborn debris or stains off the roller blind. There’s no need to use any harsh chemicals.
  4. Allow the roller blinds to fully dry before you pull them back up.

Stainless steel mesh acts as a filter for airborne impurities. Red marks (airborne impurities) or white marks (salt build-up) must be cleaned regularly.

Cleaning Method: – Hose Down: Use mains water (not bore/tank water) to wash off salt and dust. – Wash: Clean with a soft cloth using a car wash and wax in warm water. – Rinse: Final hose down with clean water. – Lubricate: Yearly lubrication of locks, hinges, and wheels with a silicone-based lubricant.

Cleaning Schedule: – Mild Environment (>10km from coast): Every 3 to 6 months. – Moderate Environment (5km–10km from coast): Every 2 to 3 months. – Marine Environment (1km–5km from coast): Every 4 weeks. – Severe Marine (<1km from coast): Every 2 weeks.

Fabric Awnings & Outdoor Blinds

  • Wind: Shadetrack Awnings are designed for normal outdoor conditions and are suitable for winds up to Beaufort Force 5 (Fresh Breeze) (approximately 29–38 km/h). The awning must be fully retracted whenever stronger winds are expected or during gusty conditions, storms, or severe weather to prevent damage. Damage caused by operating the awning in unsuitable wind conditions is not covered under warranty.
  • Rain: Shadetrack Awnings are primarily designed for sun protection. Light rain may be acceptable when the fabric is installed at the recommended pitch, allowing water to run off freely. Never allow water to pool on the fabric, and always retract the awning during heavy rain or storms.
  • Wet Fabric: Avoid rolling the awning up while the fabric is wet. If this is unavoidable, extend the awning as soon as weather permits to allow the fabric to dry completely and help prevent mould or mildew.
  • Cleaning: Remove loose dirt regularly using a soft-bristled brush. Occasionally hose the fabric with clean, cold water on a warm day. Allow the fabric to dry fully before retracting.
  • Do Not Use: Do not use soaps, detergents, bleach, insecticides, solvents, pressure washers, or oil-based lubricants on the fabric or components.
  • Fabric Ripples: Minor ripples or waviness in the fabric are normal. If they become more noticeable, thoroughly wet the fabric with a garden hose and leave the awning fully extended to dry naturally in the sun. This may help the fabric regain tension.

– Roller & Panel Blinds: Dust regularly. Wipe with a sponge, lukewarm water, and a little mild detergent. Dry gently with a clean cloth.
– Aluminium Venetians: Dust or vacuum. Slats may be wiped with warm water and mild detergent.
– Timber Blinds: Dust or vacuum only. Washing is not recommended. Oiled blinds may require re-oiling with cedar oil if slats appear dry.
– Roman Blinds: Dust regularly. A gum eraser is excellent for removing small marks.

CONTACT US